ai880 Terms Conditions: What Applies to Your Account
These Terms & Conditions set out the rules that apply when you open and use an ai880 account, including how transactions through bKash and Bank Transfer are handled and what you can expect from us. Access to any part of this platform depends on your local law and the eligible regions defined in these terms — read them before you proceed.
Account eligibility by region
bKash and Bank Transfer rules
Your rights and our obligations
Policy update notice process
POLICY POSTURE
How These Terms Govern Your Use of ai880
By creating an account or completing a transaction on ai880, you confirm that you have read and accepted these Terms & Conditions in full. These terms form a binding agreement between you and ai880 for every interaction you have on this platform — from browsing the sportsbook to placing a transaction through bKash or Bank Transfer. They apply regardless of the device you use: mobile browser, desktop, or any other access method. We may update these Terms & Conditions from time to time. When a material change is made, we will publish a notice in the account area before the updated terms take effect. Continued use of the platform after that date constitutes acceptance of the revised terms. If you do not agree with any change, you should stop using the platform and contact support to discuss your account. Certain features — including but not limited to wallet access, transaction processing via bKash, and account-level actions — are only available in regions where such use is permitted under applicable local law. We do not make any representation that the platform is lawful in all jurisdictions. It is your responsibility to confirm that access and use are allowed where you are located.
bKash
Bank Transfer
Account wallet
Eligible regions
Policy update notice
WHAT THIS COVERS
What Falls Inside and Outside These Terms
Understanding the boundary of these Terms & Conditions helps you know where they apply and when a separate policy or third-party agreement takes over. The four areas below describe that boundary clearly.
Account Access
These terms apply fully to account creation, login, verification and any action taken while signed in — including session activity on the sportsbook, casino lobby and wallet pages. Account suspension or closure decisions are also governed here.
Transactions
Deposits and withdrawals processed through bKash or Bank Transfer are subject to these terms alongside any transaction conditions shown at the time of the request. We do not set mobile wallet processing rules; those remain with the respective wallet provider.
Site Content
Game content supplied by studios available in our lobby — including Spadegaming, CQ9, Pragmatic Play, JDB and Habanero — is covered by these terms for access and conduct purposes only. Intellectual property in those titles remains with each respective studio.
Third-Party Services
Payment providers, mobile wallet operators and game studios operate under their own terms. We are not responsible for their policies or service availability. Where a third-party service interrupts a transaction, the resolution path runs through that provider's own support.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under These Terms
These Terms & Conditions are not just obligations placed on you — they also set out what you can ask of us. You have the right to review any transaction record held in your account history at any time by opening the account dashboard and navigating to the transaction log. If a detail appears incorrect — such as a bKash transaction amount or a Bank Transfer reference — you can raise a correction request through our support channel and we will investigate within the timeframe shown in the support area. You may also request a full summary of the terms we hold on file for your account type. If our terms change and you disagree with the update, you can contact support before the effective date to ask questions or discuss your options. We will not apply a revised term retroactively to a completed transaction.
Review Transaction Records
Open your signed-in account and go to the transaction log to see a full history of wallet activity, including bKash deposits and Bank Transfer entries.
Correct Account Details
If registered information is wrong, submit a correction through the account settings page. Our support team handles identity-sensitive changes with a verification step shown there.
Raise a Policy Question
Any question about how a specific term applies to your account can be sent to support. Quote the relevant section and your account reference so we can respond accurately.
Request Support Before a Change Takes Effect
If we publish a terms update and you want clarification before the effective date, contact us using any published support route. We will respond before the change applies.
CONTACT ROUTES
How to Reach Us About These Terms
Policy questions deserve a direct answer. Use the published contact routes below to reach our team specifically about these Terms & Conditions — whether you want to query a clause, report a discrepancy in a bKash transaction, or ask what happens if the terms change.
Live Chat
The live chat button is visible on the account page when you are signed in. Use it to ask a terms question and receive a written response you can save for your records.
Email Support
Send a detailed terms query — including your account reference and the specific clause — to the support email address published in the Help section of the platform.
Help Centre
The Help Centre in your account area contains published answers to common terms questions. Check there first; if your question is not answered, escalate via live chat or email.
HOW WE HANDLE THIS
Our Approach to Policy, Data and Account Security
We handle account data, transaction records and policy communications with a consistent process that you can verify at each step through your signed-in account area.
Data Handling
Account data — including transaction history from bKash and Bank Transfer — is stored in line with the data policy published in your account settings. We do not share personal account data with studios or payment providers beyond what is needed to process your request.
Cookie and Session Policy
We use session cookies to keep your account active while you browse the sportsbook or casino lobby. Cookie preferences can be reviewed and adjusted from the settings link shown in the footer of every page.
Account Security
Account access is protected by the login credentials you set. If you believe your account has been accessed without your permission, use the live chat or email support route to report it immediately. We will act on the report following the steps described in the security notice in your account.
Policy Change Notification
When we update these Terms & Conditions, a notice appears in the account area before the effective date. You can also request a copy of the current terms at any time by contacting support through the Help Centre.
TERMS FAQ
Common Questions About These Terms & Conditions
If your question is not listed here, the Help Centre in your account area covers additional scenarios, or you can contact support directly via live chat or email.
Do these Terms & Conditions apply to every region in Bangladesh?
Access to ai880 and the applicability of these terms depend on your location and local law. We do not represent that use is lawful everywhere. Check whether access is permitted in your eligible region before creating or continuing to use an account.
What happens to my account if the Terms & Conditions change?
We publish a notice in the account area before any material change takes effect. Continuing to use the platform after the stated date means you accept the updated terms. Contact support before the effective date if you have questions about a specific change.
How do these terms apply to a bKash or Bank Transfer transaction?
Every transaction you initiate through bKash or Bank Transfer is subject to these terms alongside the conditions shown at the point of the transaction request. For disputes involving the wallet or bank side of a transfer, the respective provider's own terms also apply separately.
Can I request a copy of the terms that applied when I opened my account?
Yes. Contact support through the published email or live chat route and include your account reference. We will provide the version of the terms that was in effect at the time of your registration or the date you specify.
What should I do if I think a term has been applied incorrectly to my account?
Open a support request via live chat or email, quote the specific clause you believe was misapplied and include your account reference number. We review each case and respond with an explanation or correction using the route you contacted us through.
Do game studios like Spadegaming or Pragmatic Play have their own terms that affect me?
These studios supply game content available in our lobby. Their intellectual property terms apply to the titles themselves. For account-level matters — access, wallet activity, dispute handling — ai880 Terms & Conditions are the governing document. Contact our support team, not the studio, for account questions.
Mobile / Sports